Sargent Security Venue & Event Management believes that heavy handed crowd control is a thing of the past. Our aim is to ensure our clients and their valued customers receive the service they deserve.
Our security officers have undergone the most thorough security training in the country and this training is ongoing. Counter-measures are included in our standard Induction training of all officers. We believe that even for fully qualified operatives, refresher and upgrade training is essential because the Entertainment industry does not stop at one standard.
For example, the current fad of crowd surfing is a common and almost inevitable occurrence at contemporary events. We at Sargent Security would rather train our operatives to handle crowd surfers in a professional and non-aggressive way, rather than resort to unnecessary confrontation. At all times our operatives bear in mind that such people are your paying customers – without them, there would be no business.
We believe that the major emphasis of the job is actually good customer service, where security forms an essential, but relatively minor component.
Our Management team has over 130 years of combined experience in managing security at a wide range of major public venues, events and concerts.